This policy explains how Ice, published at ice-casinos-ireland.com, handles information when you read our reviews and guides or get in touch by email. We are an independent site covering casino and betting operators for readers in Ireland, and we try to keep our data practices as simple as the rest of the site. If any part of this policy is unclear, email [email protected] and we will explain in plain terms.
We do not run betting or gambling services ourselves, so we never collect wagering data, account balances, or identity documents. What we do collect is limited to routine browsing information and whatever you choose to send us directly. This service is intended for adults aged 18+ only.
When you open a page
Like most websites, our server logs basic technical details automatically: your approximate location at country or region level, browser type, device category, and the pages you view. This happens whether or not you interact with the site further, and it helps us understand which guides are useful and which need updating.
We do not attempt to identify individual visitors from this technical data, and we do not sell or share it with betting operators. It is used internally for site maintenance and editorial planning only.
When you email us
If you write to [email protected], we receive your email address and whatever content you include in your message. We use this solely to read, understand, and reply to your query.
We do not add email addresses from support enquiries to marketing lists, and we do not forward your message to third parties unless you have specifically asked us to help you contact an operator or another organisation on your behalf.
Cookies and similar tech
The site uses a small number of cookies to keep basic functions working, such as remembering simple display preferences and understanding aggregate traffic patterns through analytics tools. These cookies do not track you across unrelated websites for advertising purposes.
You can control or delete cookies through your browser settings at any time. Doing so may mean some preferences are not remembered between visits, but the core content of the site remains fully accessible.
Retention basics
Technical log data is kept only as long as needed for troubleshooting and site analytics, after which it is routinely cleared. Email correspondence is retained for a reasonable period to allow us to reference earlier conversations if you write again on the same topic.
We do not keep support emails indefinitely as a matter of course, and we periodically review stored correspondence to remove material that no longer serves a purpose.
Your choices
You can browse the site without providing any personal details at all, since reading our reviews and guides requires no registration or account. If you have emailed us and want your message or reply deleted from our records, simply ask.
You can also ask what information, if any, we hold about you as a result of contacting us, and we will respond honestly and promptly.
Privacy contact
For any question about this policy or how your information has been handled, email [email protected]. We aim to answer privacy queries directly and without unnecessary delay, and we will update this page if our practices change.